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Sarcasm: it’s a habitual behavior pattern that weakens teamwork. If you tend to make sarcastic comments in the name of fun, then this article is for you. Now ask yourself: why do you do it?.
Just Listen: When you’re being told something that you didn’t do well, it’s very tempting to immediately interrupt and start defending yourself. Resist the urge. Listen to the comments and think about them for a moment before you say anything. When you do speak, say something neutral like, “Thanks for telling me that.” Remember, you’re on a quest for information that can help improve your skills. You may want to follow up with a question designed to let you know what you should do the next time you’re in a similar situation. “How would you handle the situation?” is a good one in that it gives you an example to follow.
‘Try’ is a treacherous little word. If someone says that they will ‘try’ to do something, they probably won’t actually achieve it as they are giving themselves a get-out right from the start. So watch out for your language when you say ‘I would like you to try to reach this deadline’. As Yoda said in Star Wars “Do, or do not. There is no try.”.
Families, peer groups, and work teams often develop sarcastic banter as a way of relating to one another. Sometimes one or two people take the brunt of these jokes. But here’s a news flash, sarcasm destroys relationships and reduces productivity over time. The repeated victims of sarcasm may suffer in silence rather than speak up and be attacked again. As motivation and morale is eroded, the ability of the team to collaborate deteriorates.
So stop it.
When that sarcastic comment forms in your brain, don’t say it out loud. Instead of using sarcasm to make people laugh, cultivate humor that doesn’t require a victim. When you have a concern, make a direct observation and ask for an open discussion.
And if you’re the victim of sarcasm, here are a few tips to end it. First of all, when someone levels a sarcastic comment at you, don’t ignore it or pretend it didn’t happen. Look at them and pause. Then repeat what they said word for word. It might sound like this, “Bob, I thought I just heard you say that even an idiot could have written that report.” And then wait. Bob will probably protest that he was joking or that you don’t have a sense of humor. That’s the usual way habitually sarcastic people defend their use of sarcasm. Don’t react. Instead say, “If you have a concern about the report, I’m happy to talk with you about it.” Respond to every one of Bob’s sarcastic comments by repeating exactly what he said and leaving the comment hanging in the air for him to explain.
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