Organizational Communication

Communicate with Confidence

What Makes A Good Manager?

Being an office manager is not as easy as some people might expect. It is an extremely important role within an organisation and there are various qualities that a good office manager should possess. So what makes a good and respected office manager? An office manager should be fair to all members of the office [...]

Creating Great Workplace Communication With Fire Pits

Did you know that one of the things successful companies have is excellent communication in their workplace. Having great communication at work actually serves as the backbone for a business to operate with efficiency and make a profit. When the communication in your workplace is excellent, you won’t have employees getting involved in ugly gossip [...]

Desktop Water Cooler: Everything You Want To Know

‘Digital natives’ and ‘digital immigrants’ What differentiates the ‘digital native’ generation, who grew up with the Internet from those who didn’t? Typically, many older workers, or ‘digital immigrants’, speak about their comfort zone. They discover comfort in a hierarchical, command and control management structure. They favour a top-down approach and typically like to play safe. [...]

Behavioural Intelligence – Mistakes And Behaviours To Avoid

Behavioural Intelligence means becoming acutely aware of your own behaviour and choosing what to do next rather than allowing your emotions or gut reaction to cause you to operate in a negative or destructive pattern. A common stimulus for bad behaviour is a sense of being attacked or unfairly criticised. Deciding too quickly that someone [...]

Quick Help Guide To Receiving A New Computer

Are you certain that you should get a new computer? Have a solid idea of which computer system to acquire? Have you got the budget for it? In the event you answered yes to all most of these issues, don’t think you are on the journey to finding which brand new laptop or computer. It [...]

Behavioural Intelligence – Summarising Is Your Best Friend

Behavioural Intelligence means making conscious decisions about your next behaviour and not being ruled by your impulses, instincts or emotional reactions. This is the discipline and skill of the professional influencer or negotiator. If there is a general rule to be followed it is “Slow Down”. The slowing down may be almost imperceptible but it’s [...]

Practising the skills and disciplines of Behavioural Intelligence will give you an almost unfair advantage in meetings, interactions and negotiations. A surprisingly high number of people in corporations and companies do not prepare well for important meeting and, when in the meeting, rely on instinct and reactive behaviour to achieve the results they want. The [...]

Behavioural Intelligence is an essential tool for managers, leaders, facilitators and negotiators. It is, quite literally, the embodiment of Emotional Intelligence. What you say or do is actually much more important than what you think or feel. Your brain has the ability, primarily through the pre-frontal cortex, to help you choose what to do next [...]

Behavioural Intelligence – Modelling Excellent Behaviour

There is only one person you can directly control and be responsible for – you. Behavioural Intelligence is about taking charge of your behaviour and deciding what is most useful, appropriate and constructive to say or do next. If you decide while you’re doing it or saying it – it’s too late. The most skilled [...]

Behavioural Intelligence – Noticing What Goes On In Meetings

Behaviour is what you say or do. It’s not about what you think or feel. As human beings we have a unique brain structure which allows us to separate our behaviour from our feelings. We can act brave when we’re actually frightened. We can calmly explain our position on something even when we’re furious. We [...]

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